The free plan includes 1 board, up to 100 active posts, unlimited users, feature voting and comments, status tracking, email notifications, and Open Mode embed authentication. It’s free forever — no credit card required.

Anyone you invite — teammates giving feedback internally, end users voting on a public board, customers submitting requests through your embedded widget — counts as zero dollars. Pricing is flat per workspace, not per seat or per tracked user.

EU and UK customers have a statutory 14-day cancellation right under consumer law. Outside the EU/UK, we still honor a 14-day refund window for new Pro subscriptions — contact team@feedbakery.io and we’ll process the refund within 5 business days.

Billing is handled by Paddle, our merchant of record. Paddle accepts all major credit cards (Visa, Mastercard, Amex, Discover), PayPal, Apple Pay, Google Pay, and bank wire for annual plans. You’ll receive a tax-compliant invoice for every charge.

Paddle handles VAT, GST and US sales tax as merchant of record, calculating and remitting whatever applies in your country. Prices are shown excluding tax; the exact amount appears at checkout.

Yes, at any time from the billing page. Switching to annual credits the unused part of your current month against the new term.